Privacy Policy

2. Information we collect

Information you provide

• Account details — your name, email address, password, and business information you provide during sign-up.
• Business content — the content you add to your website and portal, such as pages, products, services, bookings, media, and records about your own customers.
• Payment details — when you subscribe or register a domain, payment is processed by our payment providers; we do not store full card numbers.
• Communications — messages you send us through contact forms, email, phone, WhatsApp, or support requests.

Information we collect automatically

• Usage data — pages viewed, features used, and actions taken in the Service.
• Device and log data — IP address, browser type, device type, operating system, and timestamps.
• Cookies and similar technologies — as described in our Cookie Policy.

3. How we use your information

We use the information we collect to:

• Provide, operate, and maintain the Service and your account.
• Process subscriptions, payments, and domain registrations.
• Personalize and improve the Service and develop new features.
• Send transactional messages, service updates, and respond to your requests.
• Protect the Service, prevent fraud and abuse, and ensure security.
• Comply with legal obligations and enforce our terms.

4. How we share information

We do not sell your personal data. We share information only in these limited circumstances:

• Service providers — trusted vendors who help us run the Service (for example hosting, email delivery, and analytics), bound by confidentiality obligations.
• Payment processors — such as Stripe, PayPal, and PhonePe, to process your payments securely.
• Legal and safety — when required by law, regulation, legal process, or to protect the rights, property, or safety of our users or the public.
• Business transfers — in connection with a merger, acquisition, or sale of assets, with notice to you where required.

5. Data you collect from your visitors

When you build a website with PixelLayout, your business may collect personal data from your own visitors and customers (for example through bookings, orders, or enquiry forms). For that data, you are the data controller and we act as a processor on your behalf.

You are responsible for handling that data lawfully, including providing your own privacy notice to your visitors and obtaining any consents required by applicable law.

6. Data retention

We retain your information for as long as your account is active and as needed to provide the Service. We may retain certain information after account closure where necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we delete or anonymize it.

7. How we protect your information

We use appropriate technical and organizational measures to protect your information, including encryption in transit, hashed passwords, and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work continually to safeguard your data.

8. Your rights and choices

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete information.
• Delete your personal data, subject to legal exceptions.
• Export your data in a portable format.
• Object to or restrict certain processing, and withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at admin@softtechlab.com. You may also manage much of your information directly from your account settings.

9. Cookies

We use cookies and similar technologies to operate the Service, remember your preferences, keep you signed in, and understand usage. For details and your choices, see our Cookie Policy.

10. International data transfers

PixelLayout is operated from India, and your information may be processed in India and other countries where we or our service providers operate. Where required, we take steps to ensure your data receives an adequate level of protection.

11. Children’s privacy

The Service is intended for business owners and is not directed to children. We do not knowingly collect personal data from children. If you believe a child has provided us information, please contact us and we will delete it.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will revise the “Last updated” date above and, for material changes, provide additional notice. Your continued use of the Service after changes take effect means you accept the updated policy.

13. Contact us

If you have questions about this Privacy Policy or how we handle your data, contact SoftTech Lab at admin@softtechlab.com.